Last Updated: 05 Feb 2026 

Privacy Policy

At Universal Home Care LLC., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. 

Information We Collect 

We may collect the following types of information when you visit our website or engage with our services: 

• Personal Information: Name, email address, phone number, and other contact details when voluntarily submitted through our contact forms. 

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and referral sources. 

How We Use Your Information 

We use your personal information for the following purposes: 

• To respond to inquiries and provide customer support. 

• To send service-related updates and appointment reminders. 

• To provide SMS notifications for clients who have opted in. 

• To improve website functionality and enhance user experience. 

SMS Opt-in and Communication 

If you opt in to receive SMS messages from Universal Home Care LLC., you consent to receive customer care text messages related to: 

• Reminders. 

• Updates. 

• Responses to your inquiries. 

By opting in, you acknowledge: 

• Message frequency varies depending on your needs. 

• Message and data rates may apply as per your carrier. 

• Your information will not be shared with third parties for marketing purposes. 

• You may opt out at any time by replying STOP. 

• For assistance, reply HELP or contact us directly. 

How We Protect Your Information 

We implement reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. 

Third-party Disclosure 

We are committed to protecting your privacy. We do not share your mobile information, including phone numbers and SMS registration data, with third parties for marketing purposes. Your personal information will not be transferred to external organizations.  

We maintain strict policies and implement technical measures to prevent unauthorized data sharing or access. We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share data: 

• When required by law or to protect our legal rights. 

Your Rights & Choices 

• You may request access to the personal data we hold about you. 

• You can opt out of marketing communications or update your preferences at any time. 

• You can request deletion of your personal data, subject to legal and business retention requirements. 

Updates to This Privacy Policy 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. 

Contact Us: 
For questions about this Privacy Policy, please contact us at Universal Home Care LLC. or call (763) 528-5747.